Cracking The Nut With Jam, SAP Moves Social Tools Out Of The Silo And Into Business Apps

SAP is rebuilding its social tools with a service called Jam that it will launch in November. It will combine social networking, real-time updates, and the ability to build apps that are "purpose built" for people who need to communicate with people inside and outside the corporate walls. Instead of Jam's collaboration tools existing in a silo, SAP is instead focusing on integrating them into a suite of business apps through what it calls "social glue" designed to bind social networking with its CRM, HCM, Finance, and other apps.

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